Legacy and homegrown systems often represent years of costly software development and business process refinement. Legacy systems also house critical data for the life of an organization. This data often has to be integrated with new or expanded environments. Gaining access to data is possible but continued improvement in critical business processes necessary for enhanced efficiencies and higher customer service levels drain IT budgets. Maintenance of legacy system and integration of this data can prove to be challenging and expensive.
Archive for February, 2009
Software-as-a-Service (SaaS) is among the fastest growing segments of information technology industry. Although much of the attention focuses on the low entry cost for users and subscription revenue stream for providers, the viability of SaaS really stems from the fact users simply prefer SaaS applications. Operating the application themselves, allows SaaS providers to focus on the user experience rather than on the IT team who installs and maintains the application. Salesforce.com and Webex have proven SaaS is a viable business model and inspired a wave of change in the software industry. However, typical ISVs face a significant challenge in adopting the SaaS model when architecting multi-tenant applications.
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