Help desk software

Overview:

Microsoft Online Services consist of enterprise-class software delivered via subscription services hosted by Microsoft and sold through partners like ISHIR. For organizations like yours, Microsoft Online Services utilize the software-plus-services approach to give IT professionals the ability to quickly implement new capabilities and gain greater flexibility in deciding how best to develop, deploy and manage infrastructure and applications. These Online Services are designed to give your business streamlined communications, simplified IT management and comprehensive security.

Products

Overview: Microsoft Business Productivity Online Standard Suite is a set of messaging and collaboration solutions hosted by Microsoft, and consists of Exchange Online, SharePoint Online, Office Live Meeting, and Office Communications Online.

Services

Overview: ISHIR provides all support and consulting needs for clients looking to get on board with Microsoft BPOS.

Microsoft Exchange Online

Microsoft Exchange Online is a hosted enterprise messaging solution and is a part of the Microsoft Online based Microsoft Business Productivity Online Suite (BPOS) that helps give your business the e-mail security it demands, from - anywhere access employees want, and the operational efficiency your IT staff needs. Today Microsoft Exchange Online Services are available as a Standard and Dedicated offering for customers who want rapid service adoption.
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Microsoft SharePoint Online

Microsoft SharePoint Online is a hosted enterprise-collaboration solution and is a part of the Microsoft Online based Microsoft Business Productivity Online Suite (BPOS). It gives your business a highly secure, central location where employees can efficiently collaborate with team members, find organizational resources, manage content and workflow, and gain business insight to make better-informed decisions.
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Microsoft Office Live Meeting

Microsoft Office Live Meeting is a Microsoft-hosted Web conferencing solution and is a part of the Microsoft Online based Microsoft Business Productivity Online Suite (BPOS). Office Live Meeting enables your business to collaborate from virtually anywhere. Employees in an organization can connect internally and also engage customers and partners externally through real-time meetings, training sessions, and events using only a PC with an Internet connection and basic software.
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Microsoft Communications Online

Microsoft Office Communications Online is a Microsoft hosted instant messaging and presence solution and is a part of the Microsoft Online based Microsoft Business Productivity Online Suite (BPOS). It gives your business a more secure environment than public instant messaging tools. It enables your employees to share intellectual property and work within teams that are increasingly dispersed around the world without managing your own infrastructure, server hardware, or hiring support staff.
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Benefits: For organizations, Microsoft Online Services utilize the software-plus-services approach to give IT professionals the ability to quickly implement new capabilities and gain greater flexibility in deciding how best to develop, deploy, and manage infrastructure and applications.

Online Services deliver a wide range of important benefits, including:

Latest business productivity capabilities: Offered as individual services or an integrated suite, customers will get the benefit of the latest messaging and collaboration features such as business-class email, Web conferencing, instant messaging, document collaboration and workflow.

Ease of use: With Online Services, administrators and end users will have a unified experience to access any of the hosted services. Administrators will only have one place to go to manage subscription and to configure all Online Services. End users will have the ability to securely access the service anywhere without the need for a VPN connection and through a wide selection of mobile devices.

Greater flexibility: Online offerings integrate with on-premises servers and applications so that organizations can run some applications internally and others as hosted services. Leveraging tools such as Active Directory synchronization, customers can make online, on-premises or hybrid deployment choices by service, user roles, and geography that best meet organizational priorities and needs.

Improved agility: Organizations can quickly enhance or expand their IT capacity by adding new services without having to invest in the development of new skills or deploying new hardware and software. Valuable IT resources will be freed from routine IT management tasks to focus on core business initiatives that can deliver a true competitive advantage.

Business-class security and reliability: Work with confidence knowing that these Online Services from Microsoft run on a network of world-class data centers protected by multiple layers of security and operational best practices-all while providing 99.9% uptime.

Consulting
Plan and Deploy Microsoft Business Productivity Online Suite (BPOS) with confidence

BPOS Administration
We help you set up, get onboard, manage and administer Microsoft online services

Success Story

City of Buda To improve operational efficiency and responsiveness to citizens while reducing costs to taxpayers, Buda staff turned to the "cloud" and ISHIR.

Testimonials

"Just thought I write to thank you and your amazing team for such smooth transition to Microsoft Cloud services.  My business is a small business and I do not have much IT support in house, nor do I have massive budget or time to worry about backups, system patches, email viruses and hardware issues.  For approx. $1000 a year you have helped me make a decision that takes my IT worries away and gives me IT infrastructure that matches the big boys.   Thanks and here’s to a long business association."

Scott Williams
CEO
Small Business with 10 employees in USA

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