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Marketing and Communication Manager, Noida, India
Position Summary

If you have lived and breathed marketing for an IT company, we need to talk. We’re looking for a flexible and versatile marketer who has experience of developing, implementing and executing marketing campaigns for technology companies in US market and also is hands on with content development for IT industry.

  • Own the entire marketing plan to establish positioning, identify target audiences and customer persona, and plan/ develop annual marketing calendar with specific objectives across different channels and segments
  • Deploy successful marketing campaigns end to end and own their implementation from ideation to execution (strategy, research, web services, event support, thought leadership but not limited to these)
  • Lead effective execution of marketing programs from start to finish, leveraging internal support and driving collaboration as well as ensuring the required ROI on Marketing Dollars, Channel Performance Review etc.
  • Analyze customer insights, market analysis, competitor study and marketing best practices to build successful strategies
  • Manage all internal and external communication, PRs, guest articles/ quotes (Website, Email, Newsletters, Templates) & ensure cohesiveness and consistency of our branding strategy
  • Approve all communication and oversee the creative development of case studies, deck presentation, website content, advertisements, and other marketing-related projects
  • Articulate & communicate our story by implementing effective brand strategies
  • Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies
  • Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
  • Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
  • Effective management of all social media channels
  • Drive client feedback through various channels – Online Reviews/ Clutch/ Goodfirms/ Google etc. and utilize the feedback to initiate improvements
  • Manage all online/ offline events, ensuring participation in different awards etc.
  • Administer HARO responses, monitor organization’s ORM & devise ways to improve its online presence
  • Ensure marketing automation where ever possible
  • Work with key leaders and stakeholders to ensure alignment with Business Plans
Required Skill Sets
  • Strong interpersonal, verbal and written communications skills, self-driven and organized
  • Excellent presentation and articulation Skills
  • Ability to guide others through complexity, ambiguity and uncertainty
  • Metrics-driven marketing mind with an eye for creativity
Total Experience

6 – 10 years with IT Industry

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Director of Sales, Noida, India
Position Summary

ISHIR is seeking to hire a qualified Sales Leader to help keep our revenue engine running through and be accountable for the entire team productivity.  The ideal person must have in-depth knowledge and experience of a sales process, should be able to craft a sales plan, excel at lead generation process, relationship building, sales coaching and assist in closing deals. The role demands a leader with a sharp mind and the ability to coach, advise, motivate sales team to create and maintain a high-performance sales culture. An individual with a proven track record of success who can inspire the same in others.

  • Own the sales revenue target for the companyand create a level of predictability of the sales number
  • Own the conversion rate of the numbers from start to finish
  • Own the sales process and ensures it is followed consistently and improved
  • Create and execute a strategic sales plan that expands customer base leveraging or local presence in US
  • Connect with potential clients and grow long-lasting relationships by understanding their needs and pain points
  • Achieve sales targets through effective planning, setting sales goals, analyzing performance, data and projecting future performance
  • Hire and build a rock star sales team; onboard them, set objectives, train, challenge and coach them
  • Ensure KPIs/ KRAs are achieved and track and analyze team’s performance against their targets
  • Run and plan daily scrum meetings; monthly/ quarterly/ annual sales review meetings
  • Identify knowledge/ skill gaps within the team and develop a plan to fulfill them
  • Involve in making sales compensation plan
Required Skill Sets
  • Played a role of a Sales coach in the past and should have some formal training about Sales Philosophy
  • Experience in Sales with IT services company in offshore model and should have understanding of offshore development and its advantages
  • Tech-savvy, should be aware of various technologies (.Net, Open Source, Mobile, Cloud, IOT, AI and QA)
  • Comfortable to take on a total sales team target and achieve the same
  • Solid experience in managing software development clients and should be aware about software development and outsourcing risks and challenges
  • Proven track record of handling large accounts, client growth and retention
  • Proven track record of successfully managing the sales cycle from planning to closure
  • Ability to work as an individual contributor as well as manage and lead a team
  • Excellent communication, interpersonal, and organizational skills
Total Experience

10 to 15 years

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Systems Engineer, Noida, India
  • Design, implement, and maintain physical and logical Linux-based infrastructure on a variety of hardware
  • Collaborate with development teams on solutions for products and features
  • Propose and test new solutions when needed (Proof Of Concept)
  • Develop utilities to automate tasks
  • Provide support (during and after business hours) for existing products and features, including:
    • Notification of incident status to stakeholders
    • Incident diagnosis
    • Escalation to appropriate team members
    • Incident resolution
    • Incident report / root cause analysis
Technical Skills
  • Apache / PHP (multiple named vhosts, TLS)
  • BIND / NSD ( zone updates, BIND master / replicas)
  • MySQL / Postgres databases ( secure installation, access management)
  • File systems (LVM, NFS, ZFS)
Required Skill Sets
  • Using version control systems (Subversion, Git)
  • Advanced Bash scripting (and knowing when to avoid it)
  • Writing small apps in Python or Perl
  • Using configuration management tools, preferably Ansible (writing roles, writing/running playbooks)
  • Verbal and written communication (emphasis on minimizing misunderstands)
  • Reading and interpreting code in various languages
Added Advantage

Familiarity with:
o Configuring Python or Perl stacks (uWSGI, supervisord)
o LDAP management (understanding of LDIF and complimentary commands)
o Mail services: Postfix / Deovecot / amavisd (SASL, mappings)
o Administrating XenServer / Xen Hypervisors
o Working with Oracle Database environments
o PHP programming
o PCI compliant systems

Must Know

• 3+ years experience with RHEL (preferred) or Ubuntu derivatives
• Thorough understanding of:
o Virtualization concepts (level 1 & 2 hypervisors, OS containers, app containers)
o Basic distributed systems concepts (clustering, CAP, RAFT, erasure coding)
o Load balancing concepts, strategies, and technologies
o Networking concepts (VLANs, LACP, OSI layers, VXLAN)
o Application design (tradeoffs in monolith vs services, state storage)
o Deployment design (CI/CD pipelines, 12 factor app concepts, dependency management)
o Service meshes (service discovery, integration with applications)

Total Experience

6 to 9 years


Any Graduate

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Oracle Developer, Noida, India
  • Plan, design, and implement application database code objects, such as stored procedures and views.
  • Assist in gathering business requirements and convert it into SQL stored procedures for database specific projects
  • Work closely with developers, business analysts to define database involvement, test plans & test cases
  • Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction.
  • Provide support as needed on all production operation activities.
  • May also be responsible for querying a database to generate reports or aggregate data for use by others.
Technical Skills
  • Understanding relational database concepts
  • SQL (Queries, Analytical Functions, DML, DDL)
  • PL/SQL
  • SQL Developer / Toad
  • SQL Performance Tuning
  • Basic of Unix commands & shell script
  • Oracle utilities (like SQL loader, Import/export, data pump etc.,)
  • Migrating objects from one instance to another
  • Any other programming skill is added advantage
  • Experience in trouble shooting performance issues
Added Advantage

• A great attitude and hunger for learning
• Flexibility and ability to deal with project & requirement ambiguity
• Ability to work within a team environment
• Ability to follow & adapt to coding standards / methods

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Account Manager/ Senior Account Manager (Night Shift), Noida, India
Position Summary

We are looking for enterprising individuals who can manage client relationships, as well as develop new business from existing clients. Incumbents who are ready to work in a fast-paced and dynamic work environment will absolutely love working at ISHIR.

  • Responsible for overall client satisfaction, accounts growth while working closely with delivery and sales team
  • Maintain and build relationship at different levels in client’s company and constantly engage in learning clients pain and discover new opportunities
  • Ability to handle conflicts, escalations and work with clients and team to derive solution for a problem. Drive the overall sales revenues and increase strategic value of the Services and solutions within an account
  • Develop customer account strategies and tactical penetration plans in defined accounts across various service-lines
  • Cross sell /Up sell ISHIR services to existing accounts
  • Build & maintain executive relationships with key stakeholders to increase the ISHIR’s visibility & operate as key business contact within accounts for all issues and escalations
  • Utilize existing client relationship to generate more leads by asking for references
  • Serve as a SPOC for customer services issue escalation.
  • Manage closure on customer’s issue to maintain high levels of customer satisfaction and repeat business from customer.
  • Provide timely and accurate forecasting, as well as reporting on sales and revenue for all assigned accounts. Prepare monthly forecasts for sales reviews with the sales management team.
  • Responsible for revenue collections
  • Monitor, support and improve delivery and keep a check on customer’s pulse
  • Collect client testimonials
  • Assist in marketing activities by collecting testimonials, references, help in preparing case studies and update collateral
Basic Skills
  • Strong interpersonal, verbal and written communications skills, self-driven, self-discipline, organized, and focused in conducting account management tasks
  • Excellent negotiation, mediation and conflict management skills
  • Excellent presentation and articulation Skills
  • Ability to guide others through complexity, ambiguity and uncertainty
Added Advantage

• Prior experience working with mid-size companies
• Ability to handle team
• Sales or project management background

Must Know

• Up-to-date with latest technology trends in Microsoft, open source, mobile and testing to do consultative
selling to clients
• Solid experience in managing software development clients and should be aware about software
development and outsourcing risks and challenges
• Must understand offshore development and its advantages
• Must have prior experience in handling large accounts
• Proven track record of client growth and retention
• Well versed with development methodologies, tools and technologies used

Total Experience

8 – 12 years


BCA/ MCA/ B. Tech/ M. Tech/ PGDBA or MBA

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ISHIR is a globally diversified leading offshore software development company with experience and expertise in a broad range of services and solutions. With 15 years of experience in the IT industry, ISHIR enables cost-effective and dependable software outsourcing solutions. We have over 900 satisfied clients across the globe and matured to become an extension of their internal teams.

We are experts in the field of software development, web design and development, managed cloud services, software testing, application development services and customer software development. India is a sought after market for addressing software development outsourcing requirements for enterprises across the world. ISHIR offers the value add of in-depth knowledge of all the key industries combined with the commitment to innovate and offer next-generation technological advantage. As a renowned custom software development company in India, one of the key differentiators that we offer is to understand our clients’ business objectives and challenges and align the right technology to provide customized solutions.

Headquartered in Dallas, with global delivery center in Noida, India, we are one of the preferred software development companies with a unique combination of skilled people, world-class processes and robust technology. ISHIR has a successful track record of delivering hundreds of projects using various tools and technologies. We have delivered on-time and on-budget custom software development services and application development services. Using our flexible delivery models, we have ensured success in all our offshore outsourcing projects. We have added substantial value and savings for our clients, often exceeding up to 85%, making us a dependable offshore Software Development Company. As a front runner software development company, India, we ensure that we go the extra mile to maximize ROI for our clients and act always as a trusted advisor of our clients.

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