This approach is well honed yet is continuously refined based on inputs from the "Best Practices" sessions held with the various clients at the end of each engagement.
A good offshore outsourcing strategy begins with the analysis of risks and rewards of outsourcing specific IT functions of your organization. While developing a strategy, we take into consideration the following:
After understanding the business drivers, needs and requirements, ISHIR will develop an Offshore Solution for the Client and present it as part of the formal contract. After identifying which of your IT functions are most suitable for outsourcing, our experts will help you:
Working offshore is totally different ball game, new rules, new issues and new risks. It is very important that you understand these challenges and have a plan to conquer them. Our expertise in this domain assists you with:
Governance is the key to a successful outsourcing initiative. Governance in an outsourcing setup involves putting a monitoring and evaluation program in place and deciding on various performance levels and deliverables to be measured. Our experts work with you and your team to develop monitoring and evaluation programs that best suite your business environment. We help you identify area of potential improvement, take certain proactive measures and derive an action plan for the future.
ISHIR has a proven Value Addition Model that defines a steady progress from being just a development partner to a business partner. As the relationship evolves, ISHIR gains sufficient knowledge about the Client's products and services to identify and implement improvements proactively. ISHIR adds further value to the projects from the extensive experience in developing the best solutions. At the highest level, ISHIR works with Clients to achieve their business objectives.
"By offshoring some of our non-core processes to ISHIR, we have been able to transform our business. Initially we were skeptical about going offshore, but our experience with ISHIR has instilled confidence in our management team and improved our outlook towards our ability to manage growth with ISHIR as a partner. ISHIR has brought transparency, open culture and efficiency to our business that transformation we couldn’t have done alone. We appreciate your partnership and patience in making success possible."
Offshore Program Manager
Mid-Market Enterprise based in USA