Help desk software

Travel & Hospitality entrusts on ISHIR to help them remain competitive in the changing business climate.

ISHIR has assisted companies within the travel and hospitality industry to successfully solve both business and technology challenges by leveraging innovative use of technology.  Internet has increased the pressure on companies to provide direct connectivity into their latest offers, reservation systems to provide real time availability and booking, and to cut costs through operation efficiency and raise top line revenues in the competitive industry.  Globalization has increased travel across borders and travelers are beginning to take buying decisions in their own hands and decreasing dependence on travel agents.  When consumers plan trips and vacations, they use a wide variety of internet resources to research and book travel, hospitality and entertainment options. And since they sometimes make decisions on impulse, the quality and timing of offers is critical in reaching them.

We have helped Travel & Hospitality companies with:


  • Offshore software development & maintenance outsourcing
  • Dynamic Packaging
  • Reservation Systems
  • Integration with GDS (Amadeus, Pegasus, Sabre, Galileo)
  • Payment Systems Integration
  • Inventory & Procurement Management
  • Customer Relationship Management (CRM)
  • Business Systems Integration (back office, reporting, data warehouse, business intelligence)
  • Internet Booking System and Integration, Website, Web Portals, Agent Booking Portals and other Web-Based Solutions which can be integrated with internal agent tools and solutions
  • Self Serving Solutions (Kiosks, Touch Screen, Mobile/PDA, Web)
  • Marketing and Analytics Solutions
  • Internet Marketing Solutions (Search Marketing, Social Media, Email Marketing)
  • Digital Signage Solutions
  • Customer Loyalty Solutions/Rewards Programs
  • Content Management Solutions (CMS)
  • Financial solutions
  • Service Request Management/Material Order Management
  • Preventive Maintenance
  • Property Management Systems (PMS)
  • Point-of-Sales (POS)
  • Document Management

Success Story

What's the Virtuoso Difference? ISHIR helped Virtuoso migrate their travel agent portal from legacy systems.

Testimonials

"ISHIR has been the right partner of choice for developing our agent portal. Before engaging with ISHIR, we were struggling with outside contractors and our internal staff to migrate from system our legacy environment. We are highly impressed with their domain knowledge in travel and experience working with GDS systems. We are excited about working with them on other projects."

Ronnie Gauny
Director Technology
Larger Travel Company based out of Texas

Request info
Click to reload image=
copyscape