By: Katie Johns
Every disruption has a positive impact and a negative one. The important thing is to learn how to combat the negative and turn it to your advantage. Shadow IT is no exception. While people in organizations are getting more tech savvy and using multiple devices, it has become impossible for the IT teams to control the software that each person uses. Tech-savvy professionals prefer to use specific line-of-business software solutions, and that too without the knowledge of the IT department.
BYOD (Bring Your Own Device) facility has been a propeller to encourage Shadow IT – isn’t it? Employees get to choose their mobile devices, the software they wish to install, and the way they wish to transmit data (all thanks to Cloud, SaaS and PaaS applications). There are many ways to bypass the IT department.
Not all employees understand the implications of data security and compliance related to corporate data. Legacy firewalls and security tools are not enough to monitor everything going on in the organization. On-premises firewall fails to register the information that is being exchanged when cloud resources are sending the data back and forth.
Shadow IT is a huge risk that neither the IT department can ignore, nor the CIO or CTO can ignore. It is being called the consumerization of IT. There are huge risks associated with Risk IT for example, Software Asset Management compliance issues, challenges in adopting standards like ISO, failure to manage software updates successfully, and issue with configuration management.
Image Source: https://blogs-images.forbes.com/davelewis/files/2015/05/shadow-it.jpg
What is Shadow IT?
If you want me to give you a proper definition of Shadow IT, well, I’ll go with what Wikipedia says. Shadow IT is a term often used to describe information-technology systems and solutions built and used inside organizations without explicit organizational approval. It is also used, along with the term “Stealth IT”, to describe solutions specified and deployed by departments other than the IT department.
Is the situation really that bad?
Thankfully, it isn’t.
The next-gen security tools are advanced and smart enough to detect even the smallest of data leaks. They can sniff each data packet that goes out or comes in the virtual environment. The IT teams can have the visibility to apply security policies on cloud resources. There are many organizations who believe that if they partner with a reliable security expert, they can keep their IaaS resources away from any threats.
Organizations that are already using cloud services rely on the security measures of their SaaS or IaaS provider. Is it an advisable thing to do? Perhaps it is. While cloud security vendors are responsible for ensuring infrastructure security, the security of the apps and data is your responsibility. If you haven’t heard of the term shared responsibility model, this is exactly what it is.
What can you do about Shadow IT?
Your first instinct will be to clamp down on Shadow IT in order to control it. The IT departments see it as a major threat as they constantly have to deal with security risks, inefficiencies, duplicate technologies, and it can even become an obstacle in moving your IT department ahead.
The organizations need to first identify the root cause for Shadow IT. They have to evaluate the weak areas in their IT systems, then take into confidence, each department, to understand how IT department can help them with the required software, and finally use it as an opportunity to reinstitute the IT function with the responsibility of a single person to overlook the software used.
There are some best practices to face Shadow IT in your organization.
- People in the organization often complain that their IT departments take forever to approve a new software request. Expedite that. Categorize each request as high, medium and low and have a turnaround time for each
- Leverage cloud. Suggest your own security measures and also let your cloud implementation partner suggest, discuss and deploy their own security measures
- Ensure that each person in the organization is aware of the repercussions of regulations failure or inability to comply. Make policies and also make people aware about them
- Understand the logic behind Shadow IT operations and you may allow it to continue for a short time if the business unit gives a fair explanation for its use
- Interact with all the business units regularly and understand their business requirements
If you need some more insight into the best ways to combat Shadow IT, you can have a word with our experts to know more.
- Digital Transformation
- Bookkeeping and Accounting Services
- Big Data Analytics
- Microsoft Windows Server
- Open Source
- Managed Security Services
- Artificial Intelligence
- PSD Slicing
- Developers Corner
- Pay Per Click (PPC)
- Mobile Application Development
- Managed Hosting
- Microsoft .NET Custom Development
- Software Testing
- Microsoft SharePoint Development
- Microsoft Windows Azure
- Offshore Development
- Outsourcing Software Development
- Microsoft Office 365
- Non-Profit IT
- Application Virtualization & Packaging
- Digital Marketing
- Search Engine Optimization (SEO)
- Social Media
- Website Development
- Cloud Computing
ISHIR is a globally diversified leading offshore software development company with experience and expertise in a broad range of services and solutions. With 15 years of experience in the IT industry, ISHIR enables cost-effective and dependable software outsourcing solutions. We have over 900 satisfied clients across the globe and matured to become an extension of their internal teams.
We are experts in the field of software development, web design and development, managed cloud services, software testing, application development services and customer software development. India is a sought after market for addressing software development outsourcing requirements for enterprises across the world. ISHIR offers the value add of in-depth knowledge of all the key industries combined with the commitment to innovate and offer next-generation technological advantage. As a renowned custom software development company in India, one of the key differentiators that we offer is to understand our clients’ business objectives and challenges and align the right technology to provide customized solutions.
Headquartered in Dallas, with global delivery center in Noida, India, we are one of the preferred software development companies with a unique combination of skilled people, world-class processes and robust technology. ISHIR has a successful track record of delivering hundreds of projects using various tools and technologies. We have delivered on-time and on-budget custom software development services and application development services. Using our flexible delivery models, we have ensured success in all our offshore outsourcing projects. We have added substantial value and savings for our clients, often exceeding up to 85%, making us a dependable offshore Software Development Company. As a front runner software development company, India, we ensure that we go the extra mile to maximize ROI for our clients and act always as a trusted advisor of our clients.